For hvac companies
For HVAC companies that can't answer every no-heat call.
When the first cold snap hits, the phone doesn't stop. Scalemint makes sure every missed furnace, boiler or AC call gets a reply in seconds, and that big install quotes don't go cold.
Where hvac jobs get lost
Cold snaps and heat waves
Call volume can triple overnight. The homeowners you miss are calling the next company on the list.
After-hours emergencies
No-heat calls at night are urgent and high value. A fast text tells them someone has their message.
Big-ticket install quotes
Furnace and heat-pump replacements are often compared across three quotes. Follow-ups decide who wins.
How Scalemint helps
Captures the problem (no heat, no cooling, noise, leak) and the postal code so you can prioritise callbacks.
Polite reminders on replacement and heat-pump quotes, including questions about rebates.
Every finished service call and install gets a one-tap review link, building trust for your next season.
Missed call at 9:12 PM
Hi, it's your HVAC team. Sorry we missed you. What's going on with your system, and what's your postal code? Reply STOP to opt out.
Furnace stopped working. L6T. Can someone come today?
Questions from hvac owners
Can it tell an emergency from a routine call?
The text asks what's happening, so replies like 'no heat' or 'gas smell' stand out immediately in what you receive. The message never promises arrival times.
Does it work with my answering service?
Yes. Calls your answering service doesn't pick up can still get a text, so nothing falls through.
Will it help with maintenance plan renewals?
We start with text-back, quote follow-ups and reviews. Renewal reminders can be added later once those are running.
Other trades we work with
Try it free with your hvac business.
We set it up on your number, track every missed call it catches, and look at the real results with you. No contract.