Terms of Service

Scalemint runs missed-call text-back, quote follow-ups and Google review requests for trades and home-service companies, on your existing business phone number. The plans and what each one includes are listed on the pricing page.

You give us accurate business details, a business phone number you control, and permission to forward missed calls to us. You're responsible for the messages your business sends and for having consent to text your own leads.

Texts must name your business and offer an opt-out, as Canada's anti-spam law (CASL) requires. Drafts we write include both; if a lead replies STOP, stop texting them.

Keep your login details private and tell us right away if you think someone else used your account. You can update your business details, card, plan or cancel from your account at any time.

Fees are monthly, in Canadian dollars, charged to the card you add at sign-up. Your free 7-day pilot starts with a card on file and is charged only after day 7 unless you cancel first. Full details are on the cancellations and billing page.

Some tools have hourly limits so the service stays fast for everyone — for example the AI text-back drafter and the setup recommender. If you need more volume, call us and we'll sort out a plan that fits.

We work to keep the service running and to fix problems quickly, but we can't promise uninterrupted service, or a specific number of leads, bookings or revenue. Phone networks, carriers and search engines are outside our control.

Messages and recommendations written by our AI tools are drafts for you to check. You decide what actually gets sent.

We may pause service if a payment fails or if the service is used to send spam or messages that break the law. You can end your plan any time from your billing page.

If these terms change, we'll update this page and tell you before the change applies to you. Reach us at 647-878-4791 or hello@scalemint.ca.