Cancellations & Billing

You add a card when you start the pilot so the service can run without a break. Nothing is charged during the pilot.

Cancel any time before day 7 and you are never charged — the service simply stops. If you don't cancel, your plan is charged automatically at the end of the 7 days and renews on the same day each month after that.

Plans are billed monthly in Canadian dollars: Starter $149, Growth $249, Complete $349. There is no setup fee and no contract.

Your card is charged on the same day each month. If a payment fails, we'll tell you and ask you to update the card on your billing page.

Cancel any time. Your service keeps running until the end of the month you've already paid for, then stops — no further charges. You keep every lead it collected while it was running.

You can cancel from your billing page ("Cancel my plan"), from Stripe's secure billing page ("Manage billing"), or by calling 647-878-4791.

You can move up or down a plan any time instead of cancelling. The change is prorated, so your next bill reflects the difference.

If a charge looks wrong, call 647-878-4791 or email hello@scalemint.ca and tell us what you expected. We'll look at the billing record with you.

See also our privacy policy and terms of service.