Quote follow-ups
Win the quotes that would have gone quiet.
You send an estimate, the customer gets busy, and nobody follows up. Scalemint sends a short, polite reminder a couple of days later, and once more if there's no reply, then tells you exactly who needs a call.
Why jobs slip away today
Silence isn't a no
Most customers who don't reply simply got busy or are comparing prices. A friendly nudge brings many of them back.
Nobody has time to chase
After a full day on site, following up on last week's estimates is the first thing that slips.
Competitors who follow up win
When two quotes are close, the company that checks in politely usually gets the job.
How it works
- 1
You send the estimate
Keep quoting the way you do today. Tell us when a quote goes out with one quick text or by connecting the tool you already use.
- 2
Reminders go out on schedule
Two or three days later the customer gets a short, friendly check-in. If there's still no reply, one more goes out a few days after.
- 3
You see who's ready
Replies come straight to you. Your weekly summary shows which quotes were answered and which deserve a phone call.
Hi Priya, it's Brampton Bath Renovations. Just checking you received the quote for the main-floor bathroom. Happy to answer any questions. Reply STOP to opt out.
Yes thanks! Can we do the tile in a lighter colour? Then I think we're good.
Reply sent to your phone. Quote marked as interested.
What you see
- Which quotes got a reply, and what they said
- Which quotes went quiet and need a personal call
- Win rate on followed-up quotes over time
- 2
- polite reminders per quote
- 0
- pushy sales messages
- 1
- weekly summary of every open quote
Questions about quote follow-ups
Won't follow-ups annoy my customers?
Not when they're short and polite. We send at most two reminders, written in your voice, and stop as soon as the customer replies or opts out.
Do I have to change how I write quotes?
No. Keep using paper, PDFs, Jobber, Housecall Pro or whatever you use now. We just need to know when a quote was sent.
What happens when a customer replies?
The reminders stop and their reply goes straight to your phone so you can take it from there.
Can follow-ups go by email instead of text?
Text gets the most replies for trades, but we can use email for customers who prefer it.
Try it free for 7 days.
We set it up on your number, track every missed call it catches, and look at the real results with you. No contract.