Missed-call text-back
Answer every missed call, even when you're on a roof.
When a call goes unanswered, the caller gets a friendly text from your business within seconds. It asks what they need and where they are, then sends the answers straight to your phone so you can call back first.
Why jobs slip away today
Callers don't leave voicemails
Most people who reach voicemail hang up and call the next company on Google. A missed call is usually a lost job, not a delayed one.
The first reply usually wins
Someone with no heat or a leaking pipe calls three companies. Whoever responds first, even with a text, is the one they wait for.
You can't answer on the job
Your hands are full under a sink or up a ladder. Stopping to answer every call costs you time on the job you're already paid for.
How it works
- 1
A call goes unanswered
Your phone rings as normal. If nobody picks up, the call is quietly handed to the system. Your number does not change.
- 2
A text goes out in seconds
The caller gets a short, friendly message with your business name, asking what they need and their postal code, plus an easy way to opt out.
- 3
Their reply comes to you
You get one clear message: name, number, postal code and the job. Tap to call back when you have a free minute.
Missed call at 9:12 PM
Hi, it's Peel Comfort Heating. Sorry we missed you, we're on a job. What do you need help with, and what's your postal code? Reply STOP to opt out.
No heat, furnace is clicking but not lighting. L6P.
Sent to your phone: name, number, L6P, no-heat furnace. Call back in one tap.
What you see
- Name, number and postal code of every missed caller
- What they need, in their own words
- A weekly summary of calls caught and replies received
- Seconds
- from missed call to text
- 0
- changes to your phone number
- 24/7
- including nights and weekends
Questions about missed-call text-back
Do I need a new phone number?
No. You keep your existing business number. Only calls you don't answer are forwarded to the system, so customers never notice a difference.
Will the text promise a price or arrival time?
Never. The message only collects what the caller needs and where they are. You decide what to quote and when to go.
Is texting missed callers allowed in Canada?
Yes, when it's done properly. The person contacted your business first, every message names your business and includes an easy opt-out, and we only reply to that one inquiry. This follows Canada's anti-spam law (CASL).
What if the caller is a robocall or spam?
Most spam callers never reply to a text, so nothing reaches you. If a junk reply comes through, you can ignore it.
Can I change the wording of the message?
Yes. We write it with you during setup so it sounds like your business, and we can change it any time.
Try it free for 7 days.
We set it up on your number, track every missed call it catches, and look at the real results with you. No contract.