Privacy Policy

Scalemint is a home-service business automation service based in Ontario, Canada. This policy covers what we collect on https://scalemint.ca and in your client account, and what we do with it.

Questions about privacy: hello@scalemint.ca or 647-878-4791.

Consultation requests. When you ask for a consultation we collect your name, business name, email, phone, trade, the best time to reach you and your message. We use it to reply and to set up your free pilot if you decide to start.

Client account. When you sign up we collect your email and either a password or your Google account details, plus the business details you fill in: business name, contact name, business phone and trade. We use these to run your service and to bill you.

Text-back drafts. If you use the missed-call text-back tool, you may enter a lead's name, what they needed and callback details. Those drafts are stored in your own account so you can reuse them. They are your records — you can delete them any time.

Card payments are handled by Stripe. We never see or store your full card number, expiry or security code. Stripe keeps your billing history and receipts, and their privacy policy covers how they handle that data.

Your account and data are hosted on Lovable Cloud. Sign-in with Google uses your Google account. The "book a call" link opens Google Calendar, so anything you enter there is handled by Google.

We share your information with these service providers only to run the service, and with anyone else only if the law requires it. We do not sell your information.

Our site records how visitors use it: which pages are visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, and any errors.

This uses no cookies and stores nothing on your device. It does not keep IP addresses and does not identify who you are — each visit counts on its own. Detailed data is kept for 90 days, and daily summaries (visit counts, pages seen and where visitors came from) for a year.

Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

Texts your business sends to its own leads are sent by you, from your own number. Every draft we write names your business and includes a "Reply STOP to opt out." line. If a lead replies STOP, stop texting them.

We keep your consultation request until we've answered it, and your account data while you're a client. If your plan ends, we keep billing records as long as tax rules require.

You can ask us to show you, correct or delete your information by emailing hello@scalemint.ca. Deleting your account removes your profile and your saved drafts. You can update your card, change plan or cancel from your billing page.

The site is served over HTTPS and account data is protected by sign-in and access rules. If this policy changes, we update this page and the date above.